Five tools, one account

Take Control of Play at Rubyslots Casino

Play only from 18+, and the deposit limits, loss limits, session time reminders, self-exclusion and reality checks in the rg_tools list sit in every Rubyslots Casino account from the first login.

Set your limit

License MGA/B2C/592/2018 issued by the Malta Gaming Authority

Four facts

Set the Rules First, Play Second

This block settles the age, the licence behind the site and where to take a question or a worry.

Minimum age18+

Regulator and licenceMalta Gaming Authority, MGA/B2C/592/2018

Gambling Helpline Aotearoa0800 654 655

Limits and exclusion questions[email protected]

Protection you switch on

Decide the Numbers Before You Play

Rubyslots Casino builds these controls into the account rather than hiding them behind a request to support.

Cap your deposits

Cap what reaches the casino from your card or wallet. Switch it on before your first spin, while the figure is still your own choice and not a reaction to a loss.

Set your loss cap

Set the amount you are willing to lose in a session and the account holds you to it. Choose it at the start, since a limit written after a bad run is not a limit at all.

How long have I been playing?

A reminder arrives while you play, telling you how long you have been at the table. Turn it on if you lose track of the clock, or if play has crept past what you planned.

Close your account for now

Closing the door on your own account for a period you choose is the strongest step available here. Use it when play has stopped feeling like entertainment and you want a clean stop.

Reality checks

A check interrupts play to show your time and spend so far. Switch it on when you want a plain reminder of where the session stands before you decide to continue.

Limits in minutes

Fixing a Limit Takes Only Minutes

Use this walk-through the first time you open the account, or whenever you want the numbers refreshed.

Open your profile

Open your profile from the account menu and check that the email address listed is one you still read, so every confirmation reaches you.

One place for every control

Head to the limits section of the profile, where the controls sit together instead of scattered across the site.

Choose your control

Pick what suits the session ahead: a deposit cap, a loss cap or session time reminders. Choose it before you start rather than mid-game.

Confirmation screen

Confirm the setting and read the summary line that follows, which shows the figure you just fixed on your account.

Is This Still Entertainment for Me?

Notice these patterns early, before a hobby starts straining your money and your mood. Setting a deposit limit or taking a short pause is the simplest first step, and both sit inside your account.

Read these slowly and see which ones sound familiar from your own week.

Chasing a loss with a bigger deposit
Playing longer than you planned again
Hiding your play from your partner
Borrowing money to keep the session going
Feeling restless on days you skip playing
Spending the rent money on a session
Telling yourself this is the last time

Support Close to Home

From Playing Quietly to Talking Openly

You will know who answers, when, and that nothing you say leaves the conversation.

Gambling Helpline Aotearoa

Trained counsellors answer day or night, for players and for family members, and the conversation stays confidential. Reach them by call or text whenever a worry first appears. 0800 654 655 gamblinghelpline.co.nz

Problem Gambling Foundation

Free counselling, peer support and cultural support reach players and their families across the country, with eighteen clinics nationwide and weekday hours for calls and texts. pgf.nz

Safer Gambling Aotearoa

Plain information from Health New Zealand explains the signs of harm and practical tips, plus a finder that points you to support close to home. safergambling.org.nz

Do You Need a Time-Out or a Closure?

Need a Short Break? Switch on a time-out and your account freezes for hours or days rather than months. Set it in your account settings before a session, and access stays closed until the period you chose ends.

A Stop You Cannot Undo. Request self-exclusion in your account settings and access closes for a long stretch, up to two years, with no early way back. The block covers every platform the operator runs.

Where the Block Lives. Look for the exclusion setting in your profile, because New Zealand has no national self-exclusion register and the casino account is where a block lives. The helpline can also talk a longer break through with you.

Five key points

A Pause Is Not the Same as Closing

Read these five answers and you will know exactly where your controls sit and who to ring.

Can I cancel a self-exclusion before the period runs out?+

No. Set the length with care, because the exclusion runs for the whole span you chose and the account stays shut until it ends. That is why the period matters more than anything else at the start.

Can I come back later and adjust the limits I chose?+

Yes. Return to the same safer-play section of your account whenever you want a different setting; there is one place for all of them. Checking it now and then keeps the figures matched to how you play.

My brother plays too much; can the helpline help me too?+

Yes. Ring the Gambling Helpline Aotearoa yourself if the worry is about a relative: its advisers speak to family members as well as to players, and the line runs around the clock. Sharing the load with someone trained for this is a fair first step.

Will the same limit tools work in the mobile version?+

Yes. Open your account on the phone and you land in the same section as on a laptop, so a limit set on the bus still holds at home. Nothing extra needs downloading.

What is the age rule here, and why the ID check?+

Verify your age once: the casino checks identity and date of birth before the account is activated, and 18 is the minimum. The check keeps underage play off the site and protects payments made in your name.